Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2021-05-10
Person
5
5
0
Review of Early Intervention
10th May 2021
Rowena is very helpful and informative and makes us feel very relaxed.
Suggested improvements
Nothing - I think the service my daughter and we, as her parents, has received has been excellent throughout.
St Mary's Hospital
2021-05-10
Person
5
5
0
Review of Early Intervention
10th May 2021
I have been really well supported by the NStep team in all elements of my recovery and wellbeing journey. Rowena Rogers in particular has been really considerate and extremely conscientious in all elements of my care, and we are building a very positive relationship. She listens well, and I feel very comfortable in discussing all elements of my wellbeing with her. The wider NStep team have also been fantastic to work with including the CBT sessions with Geraldine Kelly and the weekly NStep Group Sessions with Sam Yardley and the team.
Suggested improvements
I've been really impressed with all elements of my interactions and engagement with the NStep team, and I don't have any examples of things that could have been done better.
St Mary's Hospital
2021-05-10
Person
5
5
0
Review of MSK OT Hand Therapy
10th May 2021
Very informative & encouraging
Suggested improvements
None
St Mary's Hospital
2021-05-10
Person
5
5
0
Review of Community Therapy Services
10th May 2021
Kelly always treats me and my wife with the greatest consideration whilst at the same time giving me challenging tasks to do. She is full of praise when I complete the tasks well and very encouraging when I struggle.
Suggested improvements
Nothing
St Mary's Hospital
2021-05-10
Person
5
5
0
Review of MSK OT Hand Therapy
10th May 2021
Service was excellent
Suggested improvements
Everything was excellent.
St Mary's Hospital
2021-05-08
Person
5
5
0
Review of Children's Therapy Services - Occupational Therapy- South
8th May 2021
Jackie Warren is simply amazing. She came in to our lives when I didn’t know what to do to help my child. I was trying my best and getting no where. Jackie changed our lives and improved my daughters life.
Jackie made us feel valued, that we weren’t a burden, and validated that our situation could be improved.
Jackie engaged the school and changed their mindset from one of ‘coping’ to ‘inclusion’
I will always be grateful to this wonderful lady.
Suggested improvements
Nothing, except to give Jackie a pay rise!
St Mary's Hospital
2021-05-07
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
7th May 2021
A+
Suggested improvements
All was good
St Mary's Hospital
2021-05-05
Person
4
5
0
Review of MSK OT Hand Therapy
5th May 2021
This really did not relate to my treatment
Suggested improvements
I feel that my care was excellent very reassuring
St Mary's Hospital
2021-05-05
Person
5
5
0
Review of Planned Care and Recovery Team (CMHT) Kettering/Corby
5th May 2021
Nice people, they know me very well for many years.
Suggested improvements
Less time waiting at the door
2021-05-17 12:25:11
Response from St Mary's Hospital
thank you for your comment, which I have passed to the service manager for action. Best wishes, Hugh Jones, patient Experience Manager.
St Mary's Hospital
2021-05-04
Person
3
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
4th May 2021
Cool
Suggested improvements
Nothing
